Museum Policies

PHOTOGRAPHY PERMISSION POLICY

Periodically, the Children’s Museum of Oswego (CMOO) captures photographs and videos of visitors and activities for promotional and editorial purposes. Before any recording takes place, you will be asked for your permission regarding the use of images and videos of yourself and your dependents. By consenting, you grant the museum all rights to use these images and videos for educational, promotional, advertising, and other mission-related purposes. All rights to the photographs and videos will remain with CMOO. If you prefer not to have you or your child included in any recordings, please inform the front desk staff.

ADMISSION POLICY

The Children’s Museum’s exhibits and programs cater to children aged 0-12 years. Please take note of our admission policy below:

Smoking, vaping, alcohol use, or any behavior associated with being under the influence of legal or illegal substances is prohibited on museum grounds.

The museum may close for weather-related issues, special events, or holidays. We recommend checking our social media accounts and website for any updates before planning your visit.

Adults must have a child with them to gain entry. Unaccompanied adults must be supervised by a Children’s Museum of Oswego staff member if available; otherwise, entry will not be permitted.

The carrying of handguns, firearms, knives, or any other weapons is strictly prohibited on museum property, regardless of licensing. The sole exception to this rule applies to local, on-duty police officers and other federal or state law enforcement officials.

SICK POLICY

At CMOO, we prioritize the safety of all our visitors. To help ensure everyone’s health, we kindly ask that our “Sick Person Policy” be adhered to by visitors, staff, and volunteers.

If you or your child have a fever or are feeling too unwell to attend work or school, we ask that you refrain from visiting the museum.

The following guidelines outline specific symptoms, and we request that visitors exhibiting these symptoms limit their time in the museum.

Staff members are trained to recognize these symptoms and may ask visitors to leave if they are present. If a visitor is requested to leave, they will receive complimentary passes for a future visit.

  • Fever
  • Flu symptoms (headache, high fever, chills, lethargy, muscle aches, cough, sore throat)
  • Upper Respiratory Infections (nasal congestion, runny nose, scratchy throat, painful swallowing, cough watery eyes – with or without fever)
  • Diarrhea or vomiting
  • Conjunctivitis or “pink eye” infection
  • Impetigo (infectious skin disease which shows up as small pimples that turn into red blisters in a circular pattern)
  • Strep Throat (child must be on antibiotics for 48 hours before coming to the museum.

RIGHT TO REFUSE SERVICE

In order to maintain a high standard of service and safety for visitors, employees, volunteers, and students, the Children’s Museum of Oswego reserves the right to refuse or discontinue service to any visitor. A visitor may be denied service in circumstances including, but not limited to, the following:

  • violation of any of the museum’s policies or procedures;
  • misrepresentation of the need for service;
  • threatening or offensive language or behavior;
  • trespassing;
  • physical contact with visitors, employees, volunteers, or students;
  • unreasonable demands for service.

Any museum employee can exercise the right to refuse service to any visitor based on these or similar circumstances. Visitors in violation of any museum policy will be asked by museum staff to leave the premises.

CLEANING POLICY

CMOO is committed to keeping the museum clean and safe. We follow recommended cleaning practices for children’s museums, based on guidelines set by the Association of Children’s Museums and the American Academy of Pediatrics.

We encourage all manipulatives that have been put in a child’s mouth or otherwise soiled be placed in one of the cleaning bins located in the Town Square, or turned into a staff member. Guests are encouraged to notify a museum staff member if an area or object needs attention.

Back to Top ^