Museum Policies

PHOTOGRAPHY PERMISSION POLICY

Periodically, the Children’s Museum of Oswego (CMOO) takes photographs and video of museum visitors and activities for promotional and editorial purposes. With your admission to CMOO, you give permission to the museum for the recording of photographs and/or video of yourself and your dependents. You grant the museum all rights to use these images and video for educational, promotional, advertising, and other mission related purposes. All rights to the photographs and video belong to the CMOO. If you do not wish for you or your child to appear in photographs or videos, please notify front desk staff.

ADMISSION POLICY

The Children’s Museum’s exhibits and programs are designed for children aged 0-12 years. Below is our admission policy.

The museum may close due to weather, special events, and holidays, so be sure to check our social media pages and website before planning your visit.

  • Adults must have a child with them to enter. Adults unaccompanied by a child must be escorted at all times by a Children’s Museum of Oswego employee, if one is available. If an associate is not available, the unaccompanied adult may not enter.
  • CMOO prohibits persons who enter our property from carrying a handgun, firearm, knife, or other weapon of any kind, regardless of whether the person is licensed to carry the weapon. The only exception to this policy will be local, on-duty police officers and other federal or state law enforcement officers.
  • Smoking, alcohol use, or being under the influence of any legal or illegal substance is prohibited.

SICK POLICY

CMOO strives to maintain a safe environment for all our visitors. To keep everyone healthy, we request the following “Sick Person Policy” be followed by our visitors, our staff and our volunteers.

If you or your child have a fever or are too sick to go to work or school, then you are too sick to visit the museum.

The following guidelines are more specific and we request that visitors with these symptoms not visit the museum.

Staff may be asked to recognize these symptoms and in some cases may ask a visitor to leave if symptoms are present. If a visitor is asked to leave, free passes to return will be given to the visitor.

  • Fever
  • Flu symptoms (headache, high fever, chills, lethargy, muscle aches, cough, sore throat)
  • Upper Respiratory Infections (nasal congestion, runny nose, scratchy throat, painful swallowing, cough watery eyes – with or without fever)
  • Diarrhea or vomiting
  • Conjunctivitis or “pink eye” infection
  • Impetigo (infectious skin disease which shows up as small pimples that turn into red blisters in a circular pattern)
  • Strep Throat (child must be on antibiotics for 48 hours before coming to the museum.)

RIGHT TO REFUSE SERVICE

In order to maintain a high standard of service and safety for visitors, employees, volunteers, and students, the Children’s Museum of Oswego reserves the right to refuse or discontinue service to any visitor. A visitor may be denied service in circumstances including, but not limited to, the following:

  • violation of any of the museum’s policies or procedures;
  • misrepresentation of the need for service;
  • threatening or offensive language or behavior;
  • trespassing;
  • physical contact with visitors, employees, volunteers, or students;
  • unreasonable demands for service.

Any museum employee can exercise the right to refuse service to any visitor based on these or similar circumstances. Visitors in violation of any museum policy will be asked by museum staff to leave the premises.

CLEANING POLICY

CMOO is committed to keeping the museum clean and safe. We follow recommended cleaning practices for children’s museums, based on guidelines set by the Association of Children’s Museums and the American Academy of Pediatrics.

We encourage all manipulatives that have been put in a child’s mouth or otherwise soiled be placed in one of the cleaning bins located in the Town Square, or turned into a staff member. Guests are encouraged to notify a museum staff member if an area or object needs attention.

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